Consumers, including legal consumers, are continuing to seek out more immediate and meaningful interactions with businesses, like law firms.
So, businesses have been starting to adopt chat software, in order to better meet those consumer expectations.
If your law firm is looking to create more engagement, for the express purpose of converting more leads, chat tools provide an impressive platform for doing so, and one that is picking up steam in terms of popularity with consumers -- especially younger consumers.
In this session, we'll discuss how to build a chatbot for maximum effectiviness, including:
-building the right question sets -vetting leads -moving to a next step/call to action -legal ethics considerations